1. General Refund Policy

Our refund policy varies based on the type of purchase:

a. Digital Products and Subscriptions

• Digital purchases of quizzes, study guides, or other downloadable materials are non-refundable once they have been accessed or downloaded.
• Subscriptions to premium features or quiz plans are generally non-refundable. However, you may cancel your subscription at any time to avoid future billing (see “Subscription Cancellation” below).

b. Refund Requests for Exceptional Cases

• We may consider refund requests for specific cases, such as accidental duplicate purchases or technical issues that prevent you from accessing our content.
• Please submit any refund requests within 7 days of the purchase date. Refunds requested after this period will not be eligible.

2. Subscription Cancellation

If you subscribe to any paid plan or premium features, you may cancel your subscription at any time:

• Cancellation Process: To cancel, log into your account, navigate to the subscription management page, and follow the cancellation instructions. You may also contact us at [Your Support Email] for assistance.
• Billing Cycle: Your cancellation will take effect at the end of your current billing cycle. You will retain access to paid features until the cycle ends.
• No Refunds for Unused Time: Refunds are not provided for unused time in a billing period. Once canceled, your subscription will not renew, but you will continue to have access until the billing cycle ends.

3. Technical Issues

If you experience technical issues with our services that prevent access to your purchases or subscriptions, please contact our support team within 7 days of the issue. We will work to resolve the issue, and if we are unable to do so, we may provide a partial or full refund based on the circumstances.

4. How to Request a Refund

To request a refund, please contact us at [Your Contact Email] with the following details:

• Your full name and account email address.
• Purchase details, including the date and type of purchase.
• Reason for the refund request and any relevant information or documentation.

Our support team will review your request and respond within 5-7 business days.

5. Changes to the Refund Policy

Super Test Scores reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our services after any updates constitutes your acceptance of the new terms.

6. Contact Us

For questions or concerns about our Refund Policy, please reach out:

Super Test Scores
Email: support@supertestscores.com
Phone:  005444877
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